How long will it take to process and ship my order?
- Orders placed Monday through Friday before 2pm will ship the same business day via the shipping method you have selected
- Orders placed after 2pm Monday through Friday will ship the next business day via the shipping method you have selected
- Orders placed on Friday after 2pm, Saturday, and Sunday will ship Monday via the shipping method you have selected.
- Business days are Monday through Friday, excluding holidays
Shipping Methods & Delivery Time Frames & Shipping Charges
- UPS Ground - 5 to 7 days - $8
- UPS 2 Day - 2 days delivered by 4:30pm - $15
- UPS Next Day - Overnight by 3pm - $23
- Federal Express Saver - 3 to 5 days delivered by 7pm - $11
- Federal Express 2 Day - 2 days delivered by 4:30pm - $15
- Federal Express Standard Overnight - Overnight by 3pm - $23
- Federal Express Priority Overnight - Overnight by 10:30am - $29
- Federal Express First Overnight - Overnight by 8:30am - $52
***Orders over $1000 may require additional shipping charges for insurance***
Returns
We offer what we call our "10 day test drive" on every item that we sell with the exception of special orders and custom designs. If any item that you buy from us does not satisfy you in every way, simply return it in good condition with proof of purchase within 30 days for a full refund. Returns will be issued in same form as original purchase. Buyer is responsible for return shipping.
Guarantee
Many people are surprised to find that a store has no legal obligation to take an item for return after you've purchased it. Also, many stores have a strictly no cash refund policy. We feel that our guarantees and return policy are the strongest that you will find. If any item that you buy from us does not satisfy you in every way, simply return it in good condition with proof of purchase within 30 days for a full refund. Our guarantee covers everything except unreasonable wear or abuse. We are not in this business to just make a sale. Instead, we want you to come back to shop with us, refer your friends and family to us for all of their fine jewelry needs as well. We realize that we can only accomplish this if our clients are completely satisfied.
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